Q.
Is
it possible to recover data on my crashed hard drive?
A. Yes, as long as your
hard drive is recognized by the bios and doesn't have a physical
problem, like an abnormal clicking noise.
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Q.
How
do I know if my hard drive is on?
A. Almost all Desktops,
Servers and Laptops / Notebooks have a small light that indicate
when the hard drive is on.
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Q. How small or
large of a hard drive can you recover?
A. We can work on any size
of hard drive; bigger hard drives will take longer to recover.
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Q. I don't know
which file system I had on my hard drive before it crashed.
A. If you are running
Windows, the file system is listed below. If you are
inexperienced with different Windows versions, here are the most
commonly used file systems:
Win 95, Win 98, Win Me use: FAT or Fat32 based file system.
Win NT, Win 2000, XP can have file systems: FAT, Fat32, NTFS.
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Q. How will you save my Data?
A.
You can bring your own
(new) hard drive (Bigger than the original) or we can save it on
CD's. Please enclosed your own CD's or the first 3 CD's are
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Q. Can you recover
data from Mac?
A. NO, sorry we do not
service Macs at this time.
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Q. Can you recover
data from Floppy, Zip Drive, CD's, CDR's and DVD's?
A. NO, only CD's, CDR's
and CDRW at this time,
but we can give you a free referrals.
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Q. Can you recover
data if my hard drive is not recognized by the BIOS of my
computer?
A. NO, not at this time,
but we can give you a free referrals.
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Q. Can you recover
data if my hard drive is not turning on?
A. NO, not at this time,
but we can give you a free referrals.
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Q.
Can
you recover all the data on my hard drive?
A. NO, if you have
corrupted / damaged sectors on the hard drive, we will not be
able to recover the data on that sector, but other non-corrupted
/ damaged sectors can be recovered.
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Q.
Is
your Data Recovery Service Guaranteed?
A. Yes, as long as your
hard drive is recognized by the bios and doesn't have a physical
problem.
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Q.
What is the time frame for the Data Recovery Service?
A. Although we try to rush
to get your data back, it is not guaranteed since we offer
first-come first-serve basis. The normal turn-around would be
0-4 days.
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Q. What are your
Rates?
A. Larger hard
drives take longer to recover; we charge a flat rate that
depends on the size of the hard drive.
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Q.
What is the normal turn-around time?
A. If your hard drive has
software failures or is lost or corrupted by Windows, the normal
turn around time is Next-Day or 2 days. If your hard drive is
formatted, fdisk, operating system not found, virus attack or
accidental deletion of files, then normal turn around time is
2-5 days.
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