OK Computer Services

 

OK Computer Laptop Services Terms and Conditions

PLEASE READ THIS DOCUMENT CAREFULLY! IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.

This Agreement contains the terms and conditions that apply to your services or purchases from OK Computer Services entity named on the invoice (OK Computer Services) that will be provided to you (Customer) on all services or purchases, related products and support sold in the United States. By accepting delivery of the computer systems, other products and or services and support described on that invoice, Customer agrees to be bound by and accepts these terms and conditions. THESE TERMS AND CONDITIONS APPLY (i) UNLESS THE CUSTOMER HAS SIGNED A SEPARATE SERVICE OR PURCHASE AGREEMENT WITH OK COMPUTER SERVICES, IN WHICH CASE THE SEPARATE AGREEMENT SHALL GOVERN OR (ii) UNLESS OTHER OK COMPUTER SERVICES STANDARD TERMS APPLY TO THE TRANSACTION. These terms and conditions are subject to change without prior written notice at any time, in OK Computer Service's sole discretion.

OK Computer Services WEBSITE:

The material on OK Computer Services Website is for informational purposes only. The information contained on OK Computer Services Website is to provide a general overview of OK Computer Services products and services and may change without notice. The information also does not contain all of the applicable terms, conditions, rates, limitations or exclusions of the products or services described.

PRIVACY NOTICE:

We only share your personal information with third parties working on our behalf to complete your order, such as Courier Service, UPS, DHL, USPS and FedEx.

SERVICE LABOR RATES:

Our service labor rates are on our Web Site, this way you will never see hidden labor charges. We are proud to say that we are the first computer repair company in Boston to provide all of our rates online.

PICK-UP & DELIVERY SERVICE:

OK Computer Services are here for you and we will do our best to accommodate your schedule for all pick-ups and deliveries. Due to varying travel time and possible traffic, our pick-up and delivery services may be canceled, delayed or unavailable. If you need to reschedule your pick-up or delivery, please call us at least two hours in advance.

OK Computer Services will assign both a pick-up and drop-off time for all services, some restrictions may apply. Pick-ups and drop-offs will be available 5 days a week, holidays excluded. OK Computer Services reserves the right to determine the pick-up and drop-off times at our own discretion and reserves the right to reschedule such times upon prior notice to Customer.

Pick-up and delivery services are available on most services. Pick-up and delivery services are available for Boston and the surrounding Boston area. We've provided our pick-up and delivery service as a courtesy to all of our customers. If you live outside of the Metro Boston area; North, South or Western Massachusetts. You can ship your computer to us and we will ship your computer back to you for free. Our Free shipping is by UPS Ground Service.

Pick-Up and Delivery Services are available for Desktop or Laptop. Networking are ON-SITE ONLY. Data Recovery Service Pick-Up or Delivery is NOT available.

10% Off Discount is NOT Valid on Free Pick Up or Free Ground Delivery Service.

Free UPS Ground Service is valid for the 48 U.S. States, additional fees may applied to Hawaii and Alaska. If you need to request a rush delivery, please let us know and we will take the different off of UPS Ground service rate.

Please Back-Up all of your important files / folders / software before any services if possible.

FREE Pick Up or Delivery Service does NOT apply to Data Recovery or Warranty Services.

10% OFF FOR DROP OFF:

If you come and Drop Off and Pick Up your computer, we would take a 10% Off our flat rate labor. By saving us fuel and labor cost, we applied these savings  to you.

5% OFF COLLEGE STUDENT DISCOUNT:

We gladly to take an additional 5% off our flat rate labor if you are a College Student. Please bring your current year student ID with you.

PART(S) PRICE QUOTE OVER THE PHONE:

Since we do not have physical of the Laptop or Desktop Computer On-Site.  We can only quote for part(s) at fair market value as describe by our customer. Part(s) quoted over the phone may be lower or higher once we have your Laptop or Desktop Computer On-Site (i.e. : LCD, Motherboard, or Inverter). We do not guarantee for parts availabilities or prices over the phone.

ON-SITE REPAIR:

On-Site Repairs are only available on certain services. Some repairs are time-extensive due to lack of hardware, software and driver downloads for diagnostic, testing or installation. We offer free pick-up or free delivery* to maximize our time and yours and make getting your Computer problem resolved much faster; also it will minimize expense to you. While in our office, we are able to multitask and as a result, In-House repairs may prove to be less time consuming and more cost effective than On-Site. If you have further questions please call us for further details.

Payment of Services:

OK Computer Services gladly accepts Cash, Checks, Money Order and all major Credit Cards, including American Express Card, Discover Card, MasterCard, VISA and Debit Cards. A valid and matching driver's license is required for all Checks. There is a minimum of $20.00 charged with all returned Checks for insufficient or uncollected funds. There is a $20 late fee charge for billing clients after 30 days of the invoice date.

Credit Card or Debit Card payments can also be paid Online thru PayPal.com after we have confirmed that your work order is completed. We do not add any surcharges to your credit card. By using PayPal.com helps us keep Credit Card Fraud down since it logs all transactions and the IP address. This will not only help you to make payments to us easier, but it will also help us to keep our Credit Card fees low. We prefer having Credit Card and Operating Fees low so we can pass the savings on to you and to all of our Computer Service Rates. All Credit Card payments must be made after we have confirmed that your work order is completed or before picking up your order.

Replacement Parts:

All parts are subject to manufacture's availability. All replacement parts from manufactures or authorized dealers have a thirty-day warrantee (unless stated) some may be longer. We occasionally get part(s) from third parties and they are subject to the seller's payment instructions, warrantees and are subject to the seller's return policy. OK Computer Services will contact you before any replacement part(s) has been ordered. Email of all warrantees or return policies can be obtained by notifying us before or after the replacement part(s) has been ordered.

Defective parts can be easily exchanged with most manufactures or authorized dealers, some restrictions may apply. Parts returned for the customer’s convenience will be subject to a 5% - 30% restocking fee charge depending on the manufacture's or authorized dealer's policy. Shipping and handling excluded.

LCD, Motherboard and some parts are guarantee DOA (Dead On Arrival) only. If you have further questions please call us for further details.

Pricing, Specifications & Availability:

All prices, specifications, and availability of services or products on our site are up-to-date. Prices, specifications, and availability of services or products are subject to change without notice. Due to the volatile nature of the computer market, descriptions may not reflect current technical information. Any typographical, photographic, or specification error in our services, products, prices, or offers is subject to correction without notice.

Sale Taxes:

Unless otherwise stated on the face hereof, stated prices do not include any customs duties, sales, use, value added, excise, federal, state, local or other taxes. All such duties or taxes shall be paid by customer, or, in lieu thereof, customer shall provide OK Computer Services with an appropriate tax exemption certificate.

OUR GUARANTEE:

After your computer has been serviced, if you still have the same problem or if you feel that we have misdiagnosed the problem, call us back within 30 days. We will set up a time to look at it again. If the problem is related to the original problem, we will fix it for FREE !!! FREE Pick Up or Delivery does NOT apply to Warranty Services.

( i.e. We just repaired the DC-In Connection in your laptop and when you received it there was power but 3 days later there is no power when you plug in the DC Adapter and no light in the power indicator on your laptop. If we find out that this is caused by our technician's defective work we will fix it for free, but if it was caused by the adapter being defective and the DC-In Connection is fine, we will charge you for the diagnostic fee.)

Any attempt to repair or service any Computer Equipment or Laptop not authorized by the Management of OK Computers will void any and all warranties.

COPYRIGHTS NOTICE:

All content on this site is the property of and copyrighted by OK Computer Services or its content suppliers and protected by U.S. and international copyright laws. Unless otherwise specified, okcomputerservices.com Sites/Services are for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from the okcomputerservices.com Sites/Services. Without the advance express written permission of okcomputerservices.com, you may not ‘meta-search’ the okcomputerservices.com Sites/Services, send, or cause to be sent, any automated queries of any sort to the okcomputerservices.com Sites/Services, or use the okcomputerservices.com Sites/Services in any commercial manner. All logos, pictures, names, and trademarks belong to their respective company or owner.

Exclusion of Implied Warranties and Limitation of Liability:

OK COMPUTER SERVICES MAKES NO WARRANTY THAT THE GOODS OR SERVICES SOLD HEREUNDER SHALL BE MERCHANTABLE OR THAT SUCH GOODS OR SERVICES SHALL BE FIT FOR ANY PARTICULAR PURPOSE. IT IS UNDERSTOOD AND AGREED THAT IN NO EVENT SHALL OK COMPUTER SERVICES BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, PERSONAL INJURY, PROPERTY DAMAGE, DAMAGE TO OR LOSS OF EQUIPMENT, DATA OR SOFTWARE LOST, LOST PROFITS OR REVENUE, COSTS OF RENTING REPLACEMENTS AND ADDITIONAL EXPENSES, RESULTING FROM OK COMPUTER SERVICES' PERFORMANCE OR FAILURE TO PERFORM UNDER THIS SALE, OR FROM THE FURNISHING, PERFORMANCE OR USE OF ANY GOODS OR SERVICES SOLD PURSUANT HERETO, WHETHER DUE TO A BREACH OF CONTRACT, BREACH OF WARRANTY, THE NEGLIGENCE OF OK COMPUTER SERVICES , OR OTHERWISE. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY OR MAY NOT APPLY TO YOU.

 

 

 

Back to Top

OK Computer Services
48 Saxton Street
Dorchester, Ma 02125 US
Phone: 617-282-9556
 

Monday - Thursday:

 9AM - 7PM EST

Friday:

 9AM - 7PM EST

Saturday:

 Closed

Sunday:

 Closed


Note: We are closed on some Observed Federal Holidays due to Major Service Parts Suppliers.


We Accept Cash, Checks, PayPal and All Major Credit Cards:

Free Return Ground Shipping within the 48 US States with Service*

*NOTE: Free Shipping offer applies to Standard Ground Shipping only within the 48 US States. (Offers does not apply to Express Shipping or Data Recovery Services) $24.50 additional shipping fee applies to Express Shipping or orders shipped to Alaska (AK) or Hawaii (HI).

Free Next-Day Return Ground Shipping to Boston, Worcester, Springfield and All Massachusetts, MA

Free Next-Day Return Ground Shipping to Boston or Metro Boston, Free Return Ground Shipping to following towns; Allston, Arlington, Back Bay, Beacon Hill, Belmont, Brighton, Brookline, Cambridge, Charlestown, Chelsea, Chinatown, Dedham, Downtown Boston, East Boston, Everett, Fenway, Forest Hills, Hyde Park, Jamaica Plain, Kenmore Square, Malden, Mattapan, Medford, Melrose, Milton, Needham, Newton, North End, Quincy, Revere, Roslindale, Roxbury, Saugus, Somerville, South End, South Boston, Waltham, Watertown, West Roxbury, Winchester, Winthrop

Free Ground Shipping* to the following Massachusetts, MA Towns:


Abington, Accord, Acton, Acushnet, Adams, Agawam, Alford, Allston, Amesbury, Amherst, Andover, Aquinnah, Arlington Ashburnham, Ashby, Ashfield, Ashland, Assonet, Athol, Attleboro, Attleboro Falls, Auburn, Auburndale, Avon, Ayer, Babson Park, Baldwinville, Barnstable, Barre, Becket, Bedford, Belchertown, Bellingham, Belmont, Berkley, Berlin, Bernardston, Beverly, Billerica, Blackstone, Blandford, Bolton, Bondsville, Bourne, Boston, Boxborough, Boxford, Boylston, Bradford, Braintree, Brant Rock, Brewster, Bridgewater, Brighton, Brimfield, Brockton, Brookfield, Brookline, Brookline Village, Bryantville, Burlington, Buzzards Bay, Byfield, Cambridge, Canton, Carlisle, Carver, Cataumet, Centerville, Charlemont, Charlestown, Charlton, Chartley, Chatham, Chelmsford, Chelsea, Cherry Valley, Cheshire, Chester, Chestnut Hill, Chicopee, Chilmark, Clarksburg, Clinton, Cohasset, Colrain, Concord, Conway, Cotuit, Cummington, Cuttyhunk, Dalton, Danvers, Dartmouth, Dedham, Deerfield, Dennis, Dennis Port, Devens, Dorchester, Douglas, Dover, Dracut, Dudley, Duxbury, East Arlington, East Bridgewater, East Brookfield, East Dennis, East Falmouth, East Freetown, East Longmeadow, East Orleans, East Otis, East Sandwich, East Taunton, East Walpole, East Wareham, East Weymouth, Eastham, Easthampton, Easton, Edgartown, Erving, Essex, Everett, Fairhaven, Fall River, Falmouth, Feeding Hills, Fitchburg, Florence, Forestdale, Foxboro, Framingham, Franklin, Gardner, Georgetown, Gloucester, Goshen, Grafton, Granby, Granville, Great Barrington, Green Harbor, Greenfield, Groton, Groveland, Hadley, Halifax, Hamilton, Hampden, Hancock, Hanover, Hanson, Hardwick, Harvard, Harwich, Harwich Port, Hatfield, Haverhill, Haydenville, Heath, Hingham, Hinsdale, Holbrook, Holden, Holliston, Holyoke, Hopedale, Hopkinton, Housatonic, Hubbardston, Hudson, Hull, Humarock, Huntington, Hyannis, Hyannis Port, Indian Orchard, Ipswich, Jamaica Plain, Kingston, Lakeville, Lancaster, Lanesboro, Lawrence, Lee, Leeds, Leicester, Lenox, Leominster, Leverett, Lexington, Leyden, Lincoln, Littleton, Longmeadow, Lowell, Ludlow, Lunenburg, Lynn, Lynnfield, Malden, Manchester, ManchesterbytheSea, Manomet, Mansfield, Marblehead, Marion, Marlborough, Marshfield, Marshfield Hills, Marstons Mills, Mashpee, Mattapan, Mattapoisett, Maynard, Medfield, Medford, Medway, Melrose, Mendon, Menemsha, Merrimac, Methuen, Middleboro, Middleborough, Middleton, Milford, Millbury, Millis, Milton, Monson, Montague, Monterey, Nahant, Nantucket, Natick, Needham, Needham Heights, New Ashford, New Bedford, New Marlborough, New Salem, New Seabury, Newbury, Newburyport, Newton, Newton Centre, Newton Highlands, Newton Lower Falls, Newton Upper Falls, Newtonville, Norfolk, North Adams, North Andover, North Attleboro, North Billerica, North Brookfield, North Carver, North Chatham, North Chelmsford, North Dartmouth, North Dighton, North Eastham, North Easton, North Falmouth, North Grafton, North Oxford, North Pembroke, North Plymouth, North Quincy, North Reading, North Scituate, North Truro, North Weymouth, Northampton, Northborough, Northbridge, Northfield, Norton, Norwell, Norwood, Nutting Lake, Oak Bluffs, Oakham, Onset, Orange, Orleans, Osterville, Oxford, Palmer, Paxton, Peabody, Pelham, Pembroke, Pepperell, Phillipston, Pittsfield, Plainfield, Plainville, Plum Island, Plymouth, Plympton, Pocasset, Prides Crossing, Princeton, Provincetown, Quincy, Randolph, Raynham, Reading, Rehoboth, Revere, Richmond, Rochester, Rockland, Rockport, Roslindale, Rowley, Roxbury, Rutland, Sagamore, Salem, Salisbury, Sandwich, Saugus, Scituate, Seekonk, Sharon, Sheffield, Shelburne Falls, Sheldonville, Sherborn, Shirley, Shrewsbury, Shutesbury, Siasconset, Somerset, Somerville, South Attleboro, South Carver, South Chatham, South Dartmouth, South Deerfield, South Dennis, South Easton, South Egremont, South Grafton, South Hadley, South Hamilton, South Lee, South Orleans, South Wellfleet, South Weymouth, South Yarmouth, Southampton, Southborough, Southbridge, Southfield, Southwick, Spencer, Springfield, Sterling, Stockbridge, Stoneham, Stoughton, Stow, Sturbridge, Sudbury, Sunderland, Sutton, Swampscott, Swansea, Taunton, Teaticket, Templeton, Tewksbury, Topsfield, Townsend, Truro, Turners Falls, Tyngsboro, Upton, Uxbridge, Vineyard Haven, Waban, Wakefield, Wales, Walpole, Waltham, Waquoit, Ward Hill, Ware, Wareham, Warren, Washington, Watertown, Waverley, Wayland, Webster, Wellesley, Wellesley Hills, Wellfleet, Wendell, Wenham, West Barnstable, West Boxford, West Boylston, West Bridgewater, West Brookfield, West Chatham, West Concord, West Dennis, West Falmouth, West Groton, West Harwich, West Hatfield, West Hyannisport, West Medford, West Newbury, West Newton, West Roxbury, West Somerville, West Springfield, West Stockbridge, West Tisbury, West Townsend, West Wareham, West Yarmouth, Westborough, Westfield, Westford, Westhampton, Westminster, Weston, Westport, Westwood, Weymouth, Whately, Wheelwright, Whitinsville, Whitman, Wilbraham, Williamsburg, Williamstown, Wilmington, Winchendon, Winchendon Springs, Winchester, Winthrop, Woburn, Wollaston, Woods Hole, Woodville, Worcester, Worthington, Wrentham, Yarmouth Port


©2007 OKADVERTISING.NET. All Rights Reserved.
All logos, pictures, names, brand names, trademarks belong to their respective company or owners.
This Site is best viewed with IE 5.0+ and Netscape 6.0+ @ 1024 x 768 or higher.